Anonymous

Never got

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I ordered the ‘Premium Tulip Flower Tips Cake Decoration Kit/Set – 125 PCS – Tips + couplers + bags + Book + Gifts’ and didn't get the parcel. No communication from the company. I can't ask for the refund. I wish I had found this site earlier. I really wanted to try those tips on my cupcakes. I hope someday they will end in bancrupcy. Monetary loss only 12 € I wanted to make those tulip cupcakes for Christmas for my family. I hate such people. They deserve a warm place in ***. Now I have to find new tips for similar price. And I do not think I will succeed in doing so. I hope nobody ever will buy from them.
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Loss:
$15
Reason of review:
Never received

Preferred solution: Full refund

Robin S Fkq
map-marker Las Vegas, Nevada

NEVER RECEIVED TIPS/BOOK.

I ordered 125 tips,book,bags,couplers on NOVEMBER 24 2017. Like many many of us. I too received 1 email stating order was being shipped, AND THATS ALL. No answers to my numerous emails. I did use Paypal, so right after I post this Im contacting them for refund. Im VERY VERY PISSED cause all I wanted was the book. Will complain on social media about PREMIUM GADGETS as you all should do. Hopefully NO ONE will buy from them ever.... And I REALLY wanted that book .Hmmm now Im wondering is there a tip book??? Bet not. LETS CRASH THIS SO CALLED COMPANY PEOPLE...
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Reason of review:
Order processing issue
Carol B Rbh

Didn't get the merchandise I ordered

I ordered the 20 piece Christmas Tip Bundle and inly received three tips. I am upset because i paid the $18.75 for the bundle and didnt get what i paid for plus inhave messaged your company several times snd have not gotten aby responses to any of my message in hopes to resolve the issue. Your company took the money out of my account and i got jilted because i didnt recieve the bundle as advertised. Since i have been ignored several times and gotten no answers to my issue i have been left with no alternative except to contacr the Better Business Bureau on your company for false advertising. If you feel you can resolve the problem that would be great, but orherwise i will take other steps to make sure this dosent happen to others.
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Reason of review:
Order processing issue
3 comments
Claudine Erl

Call your bank and dispute the charges, you will not receive anything from that company. It's happened to hundreds of people. I have made a page dedicated to them on facebook it's called "Ripped off by premium tips cake decorating".

Guest

Yeah, I also paid on Oct 31, 2017 and did not receive anything!

Claudine Erl
reply icon Replying to comment of Guest-1397148

Call your bank and dispute the charges, you will not receive anything from that company. It's happened to hundreds of people. I have made a page dedicated to them on facebook it's called "Ripped off by premium tips cake decorating".

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Anonymous

Same situation ,I order sawing mashine and never get it.

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I pay 88€ and after 2 weeks I saw that they gave to all same trucking number . So pissed off!!
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Reason of review:
Problem with delivery
Consepcion Gdh

Premium Tips stole me

I ordered on Nov. 03/17 and I had an order number. After 1 month, I have received a tracking number by e-mail stating that my order is on the way. Today, Dec. 15th, 2017 I have not received my order yet, the tracking number must be lost in space because it is not in their system. Like all other people before me, they got my money via my credit card. I sent an e-mai to the address I had with the tracking number and I had no feedback. I am frustrated big time because I have lost $38.00. It is not a big amount but I ordered the tips to follow my Mom's steps in cake decoration. It seems that we all have the same tracking number 936128****0900********. We have been fooled, witch make me so angry.
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Loss:
$38
Reason of review:
Can not reach nobody at all, no phone, do not reply to e-mails

Preferred solution: Full refund

Graceyn Osp
map-marker Las Vegas, Nevada

Scam scam

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I ordered tip set the end of Oct 2017 I have been trying to contact them several ways and no response. They have stolen the money and when I tried to file a dispute with my bank there is nothing that can be done. So they get to keep the money and we get nothing in return. I am not blocked on the page that I purchased them from and still have the email that was sent with the fake tracking # and I have emailed them several times with no response. I should have know better the deal seemed to good. I hope they get caught and have to pay the price.
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Loss:
$19
Cons:
  • Charged same day
  • That i do not receive response to emails
  • Order confirmation and false shippinng info sent to me to delay
Reason of review:
never got the tips and no contact from all my attempts to contact them

Preferred solution: Full refund

Catina Jtu

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Did not receive order

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Did not receive order. Placed in oct. 2017. Fo mot reply to emails.
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Reason of review:
Problem with delivery
Anonymous

Premium tips rip-off

I purchased the 125 piece set of cake decorating tips since October 2017 .I paid $17:70 US dollars This is now February 2018. I have not received the products . I sent several emails and haven't received a response i am so upset Can someone please tell me how to get my money back from these people.
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Reason of review:
Order processing issue
Jacquline Xxu

WARNING - Yet another angry customer

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BEWARE....I ordered from Premium Gadgets in November and order/credit card charge was processed immediately however no product received within timeline indicated and no answers to repetitive email inquiries....Whether this is a HUGE SCAM or not... THIS COMPANY AT THE VERY LEAST IS NOT UPHOLDING THEIR OBLIGATION TO DELIVER PRODUCT NOR RESPONDING to repetitive customer service inquiries ... BEWARE I WOULD HIGHLY RECOMMEND EXTREME CAUTION AND THAT YOU INSTEAD OF ORDERING SAVE YOUR MONEY!
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Anonymous

Betrug von premium-gadgets-deals.myshopify.com

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Betrügerseite bloss nichts kaufen. Gekauft, gezahlt - Ware kam nie an und Seite ist vom Netz!! Achtung!!! Ich habe mit Visa Karte bezahlt, doch ich bezweifle das es einen Weg gibt wieder an das Geld ran zu kommen. 50 Dollar fürn Arsch und erst kein Weihnachtsgeschenk, das ist mehr als ärgerlich!!! Ich habe zwar auch bei Visa und über Online Banking reklamiert, bis jetz kam da aber nichts raus! Sehr miese Betrüger sind das und ich hoffe das nicht zuviele auf diese Seite reingefallen sind!!! Das ist echt das letzte, aber irgendwann bekommen sie ihre Strafe! Scammer Alert: premium-gadgets-deals.myshopify.com buy for 50 USD and pay and now the side isnt anymore available
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Loss:
$50
Reason of review:
scaming
Anonymous

No product received.

I ordered and paid for product on 11/27/2017 it is now 1/02/2018 nothing received. I have sent 4 e-mails and have not received any response from these people. they must be a scam. I Have also reported them to face book and will be reporting them to better business. Face Book needs to check these people out before they allow them to advertise. Where is my product I paid for? I notified my bank of their scam and they will not be getting any more of my money. That's something else I was worried about using my Visa and them taking advantage of it. Thank You for your time
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Loss:
$7
Reason of review:
Problem with delivery

Preferred solution: Deliver product or service ordered

Anonymous

They took my money but have no product

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On the 31st October 2017 $25.95 was taken out of my account for Icing Nozzles and a book. It is now 11th December and I haven't gotten the items and I haven't heard from them. I have sent them two emails via their returns email as there doesn't seem to be any other way to get hold of them. I sent them another email this morning to say I was going to social media and a friend of mine posted your site. They have not sent me any information. I was telling a friend of mine that I hadn't recieved it yet and she told me to contact them. This has not been easy as there haven't been anywhere that gives an email addres etc. In the end I went through their site on product returns and there was an email address there so that is where I have been sending my emails. Still haven't heard anything.
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Loss:
$26
Cons:
  • Taking my money for nothing in return
Reason of review:
Problem with delivery

Preferred solution: Deliver product or service ordered

4 comments
Guest

I ordered and paid by credit card the icing nozzles with the book since November 20, 2017. I received an email by January 12, 2018 that my order is confirmed and they gave me a tracking number.

But, when you click on it, status says the company is still waiting for the item to be delivered.

It is almost end of February 2018 and no update yet if I could still receive what I ordered.

Reason for Review: Problem with Delivery and Taking the Payment without giving the product that was ordered

Guest

Esta página es una estafa. He revisado los comentarios y donde añaden los números de tracking y es el mismo número en varios de ellos incluyendo el mio.

Hay que reportar estos estafadores. Han eliminado la página de facebook.

Claudine Erl

Call your bank and dispute the charges, you will not receive anything from that company. It's happened to hundreds of people. I have made a page dedicated to them on facebook it's called "Ripped off by premium tips cake decorating".

Claudine Erl

Call your bank and dispute the charges, you will not receive anything from that company. It's happened to hundreds of people. I have made a page dedicated to them on facebook it's called "Ripped off by premium tips cake decorating".

View more comments (3)
Karys Ddh

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Never again

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Purchased the Christmas tips and the 125 pieces set on November 5th, 2017. I've received an answer that they received my payment and that would ship my order. Now it's already November 26th and didn't see anything and can't contact Them. They don't answer my emails. So, don't purchase anything with this firma. This is a scan website.!
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Reason of review:
Order processing issue
Catina Jtu

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Didn't get my order

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NO tracking informatin and no customer service. No response to emails.
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Reason of review:
Problem with delivery
Anonymous

Not received

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I have not received this item I want to know what happened to it. It was a set of Russian icing piping nozzles and a book. I did not receive a receipt. All I got was an e-mail saying: THANK YOU FOR YOUR PURCHASE. WE'RE GETTING YOUR ORDER READY TO BE SHIPPED and another one that they sent it at the beginning of December and I have not received it yet. Please could you find out what happened to it please Thank you. This is the title of the item 125 Pcs Premium Tulip Flower Tips Cake Decoration Kit/Set. I would like to receive it. I tried to log on to the site but if did not let me enter.
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Reason of review:
Poor customer service

Preferred solution: Deliver product or service ordered